Changing of the Guard

Tourist information centres

While in Canada’s Capital Region, visit the following locations for tourism information including guides, maps, and brochures in both official languages. In the summer months, look for roving information officers, wearing blue shirts with a large white question mark on the back, around the downtown core near iconic landmarks and attractions for on the spot information.

Year-round tourist information centres

Capital Information Kiosk (Ottawa, Ontario)

Virtual/online services available daily, from 9 a.m. to 5 p.m.*

613-236-0044 • kic-cik@pch.gc.ca

https://www.canada.ca/en/canadian-heritage/services/visitor-information/while-here.html

*In-person information services are currently unavailable, but Canadian Heritage remains available for any inquiries at 613-236-0044 or at kic-cik@pch.gc.ca. In collaboration with Ottawa Tourism, Canadian Heritage will be welcoming visitors to a new location soon.

La maison du tourisme (Gatineau, Quebec)

103 Laurier Street (near the Alexandra Bridge and the Canadian Museum of History)

Open daily, hours vary by season (closed Jan. 1 and Dec. 24-25) 

1-888-265-7822 • info@tourisme-outaouais.ca

https://www.tourismeoutaouais.com/en/contact-us/

Seasonal pop-up kiosks

ByWard Market neighbourhood (Ottawa, Ontario)

York Street plaza (York Street and Sussex Drive, near giant OTTAWA sign)

Closed until further notice

Canadian Museum of History (Gatineau, Quebec)

100 Laurier Street, inside the museum lobby

Closed until further notice

Stay up to date

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