Shaw Centre

Information for meeting planners and business travelers during COVID-19

Last updated on July 31, 2020

Our team is here for you. We stand by our hotel community and our members to support them during these challenging times. We continue to monitor regarding Covid-19 the situation and share sources of information regarding our destination with our clients and partners. Let us know how we can help, we look forward to working with you with you when it is time!

What is the current situation in Ottawa?

As of July 17, 2020, Ottawa has entered Stage 3 of Ontario reopening phase, increasing gathering limits to the following:

  • Indoor gathering limits has increased to a maximum of 50 people;
  • Outdoor gathering limits has increased to a maximum of 100 people;
  • Gathering limits are subject to physical distancing requirements.

Public gathering limits apply to indoor and outdoor events, such as community events or gatherings, concerts, live shows, festivals, conferences, sports and recreational fitness activities, fundraisers, fairs, festivals or open houses. A two metre distance must still be maintained at such events.

Ottawa City Council is mandating the use of face mask in all indoor public spaces. This includes restaurants, stores, places of worship, sports facilities, community venues, hotel lobbies and the public areas of City and health facilities.

Learn more about the local situation on the Ottawa Public Health website.

Travel information update

Canada Border Services agency

Travel to Canada for non-essential reasons, such as for tourism, recreation or entertainment is currently prohibited for non-Canadians. The Governments of Canada and the United States have temporarily suspended discretionary travel across the Canada-US border. These restrictions are in place until August 21, 2020 and may be extended.

Canadian citizens and permanent residents continue to enter Canada by right and are subject to COVID-19 measures. In order to limit the introduction and spread of COVID-19, the Government of Canada has put in place measures that must be followed by all travellers returning to Canada:

  • Travellers are provided with a kit that includes a mask and instructions
  • Travellers who do not have symptoms must quarantine themselves for 14 days unless they are exempted
  • Travellers who have symptoms of COVID-19 are referred to a PHAC staff member for further assessment and must isolate for 14 days

More information here

Flights within Canada are operating from the Ottawa International Airport (YOW) by the following airlines: Air Canada, Air Transat and WestJet.

Transport Canada requires all passengers and staff to wear non-surgical masks when proceeding through the security checkpoint, and while in areas where physical distancing is difficult. Canada Border Services Agency (CBSA) is responsible for screening international passengers at Canada’s airports.

More information here

Via Rail is gradually returning to service and is looking forward to welcoming travellers back on trains from coast to coast. Face masks are mandatory on VIA Rail trains and in the stations

More information here

Local transportation

The O-train line and local buses are operating. Masks are mandatory on OC Transpo buses and light rail transit system.

Uber drivers and passengers must wear masks; no passengers are allowed in the front seat of the vehicles.

Hotel and meeting venues

The Shaw Centre is reopening for small meetings and is currently working with clients directly to determine next steps.

More on The Shaw Centre health and safety guidelines.

The Hotel Association of Canada has partnered with the American Hotel & Lodging Association (AHLA) in the launch of Safe Stay, an initiative focused on enhanced hotel cleaning practices, social interactions, and workplace protocols, while ensuring transparency throughout the guest journey. The Safe Stay health and safety guidelines represent best practices for the hotel industry, in accordance with the Public Health Agency of Canada and the Centres for Disease Control guidelines.

All convention hotels in Ottawa have put in place safety protocols to make their guests safe. You can find more information on the links provided for each hotel below.

The hotels currently opened in Ottawa are:

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