COVID-19 Update

Ottawa Tourism’s top priority is the health and safety of our community and our visitors. As we welcome travellers back to our region, please consult our Visiting Ottawa safely page for the latest COVID-19 information. When making plans, please confirm details with businesses and entities directly as parts of our website may not reflect current offerings.

Cycling, Rideau Canal, Fall

Contact Ottawa Tourism

NOTE: Our office is temporarily closed with staff working remotely. Please call or email us with your enquiry.

Ottawa Tourism is here for you, whether it’s preparing a convention or meeting bids, providing information about our services for travel trade professionals, uncovering a unique story angle for media coverage, or simply answering a few questions about visiting Ottawa.

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Accessibility for Ontarians with Disabilities Act (AODA) Customer Service Feedback Form:

If you have any comments or suggestions on service or accessibility provided by Ottawa Tourism please download the following form and email info@ottawatourism.ca.

AODA Feedback Form (.pdf)

Ottawa Tourism

150 Elgin Street, Suite 1405
Ottawa, Ontario, Canada K2P 1L4
Phone: 613-237-5150
Toll Free: 1-833-864-7839
Email: info@ottawatourism.ca
The office is open Monday thru Friday, from 8:30am until 4:30pm ET

Tourist Information Centres

Capital Information Kiosk
90 Wellington Street
Ottawa, Ontario, Canada
Phone: 1-844-878-8333
E-mail: pch.kic-cik.pch@canada.ca
The Capital Information Kiosk’s hours are: 9 am to 5 pm (7 days a week)

General inquiries: 1-833-864-7839
info@ottawatourism.ca

Ottawa Experience Pass inquiries: 1-833-817-6452
ottawaexperiencepass@ottawatourism.ca

Stay up to date

Stay up to date on upcoming events and ideas to plan your next trip to Ottawa with friends, family or on your own by signing up for the Ottawa Tourism Newsletter.

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