Located at the corner of Elgin and Queen streets, the Ottawa Visitor Centre is the capital’s in-destination hub for visitors. This location offers in-person and digital visitor services, as well as remote assistance by email and phone.
The Ottawa Visitor Centre is a collaboration between Ottawa Tourism and Canadian Heritage, funded by the Government of Canada through the Federal Economic Development Agency for Southern Ontario (FedDev Ontario).
Address
54 Elgin Street, Ottawa, Ontario (Accessible entrance via 52 Elgin Street)
Hours
Open daily from 9 a.m. to 5 p.m.
Holiday hours (2024-25)
December 24: 9 a.m. to 3 p.m.
December 25: Closed
December 26-31: 9 a.m. to 7 p.m.
January 1: 10 a.m. to 4 p.m.
January 2: 9 a.m. to 7 p.m.
January 3: 9 a.m. to 5 p.m.
January 4-5: 9 a.m. to 7 p.m.
Contact
Phone: 613-237-5150
Toll free: 1-833-864-7839
Additional visitor information servicing can be found at:
La maison du tourisme (Gatineau, Quebec)
103 Laurier Street (near the Alexandra Bridge and the Canadian Museum of History)
Open daily, hours vary by season
Phone: 819-778-2222
Toll free: 1-888-265-7822
https://www.tourismeoutaouais.com/en/contact-us/
