Rideau Canal, Walking

Accessible travel in Ottawa

Ottawa is committed to becoming a more accessible, inclusive destination for all. From barrier-free transportation and sensory-friendly museums to adaptive outdoor adventures and accessible events, the city is making meaningful strides to ensure visitors with disabilities can explore Canada’s capital with confidence and ease.

This page highlights key accessibility initiatives across industries and sectors and offers resources to help you plan a disability-friendly trip to Ottawa.

Accessible activities in Ottawa

All national museums are wheelchair accessible. National and local museums in the Ottawa Museum Network offer sensory-friendly programming and free sensory bags, designed to help visitors with sensory needs enjoy exhibits. These bags include ear defenders, sunglasses, fidget toys, and communication cards.

Certified accessible tourist attractions in Ottawa

Several of Ottawa’s top attractions and activities are Rick Hansen Foundation Accessibility Certified, including:

Plan your accessible trip to Ottawa

  • Whimble, a local platform, provides on-demand personal support services for residents and visitors requiring assistance navigating the city.
  • The Ottawa International Airport is Rick Hansen Foundation Gold Certified and participates in the Sunflower Program, which discreetly identifies travelers with hidden disabilities for extra assistance. It also offers an accessible light rail connection to the city.
  • Visit the City of Ottawa’s accessibility services page for municipal supports and news.
  • Explore interactive maps like AccessNow and WheelMap to find accessible businesses and services.

Getting around Ottawa

Ottawa’s public transit system is designed with accessibility in mind:

  • OC Transpo buses and the O-Train network feature low floors, ramps, elevators, and designated spaces for mobility devices
  • Para Transpo offers shared-ride, book-in-advance service for riders unable to use conventional transit.
  • Ottawa’s train station is the most modern and accessible in the VIA Rail network, with a light rail connection that takes you downtown in just 10 minutes.

Accessible outdoor activities in Ottawa

Ottawa offers a variety of outdoor experiences with accessibility in mind:

  • The Rideau Canal Pathway from Lansdowne to the Dominion Arboretum provides paved, wheelchair-friendly paths and beautiful nature views.
  • Ottawa’s city beaches offer wheelchair access during summer months
  • Gatineau Park offers nature without barriers. From spring through fall, visitors with reduced mobility can explore scenic trails like Pioneers and Sugarbush, complete with 360-degree views and detailed accessibility info via the NCC’s inclusive trails web app. Take in panoramic views from accessible lookouts, or ride a free, accessible shuttle to popular sites. The Visitor Centre features a fully accessible exhibition, and select beaches are equipped with mats and beach wheelchairs for easy water access. Year-round, the park welcomes adaptive recreation—from summer yurt camping to renting adaptive cross-country ski sledges in winter. With accessible washrooms, parking, and mobility scooter rentals, Gatineau Park makes it easier for everyone to enjoy the great outdoors.

Inclusive events and accessible festivals

Ottawa’s events and festivals continue to emphasize accessibility and inclusion.

  • Ottawa Bluesfest
    Ottawa Bluesfest
    Ottawa Bluesfest welcomes personal assistive devices and service animals, provides wheelchair-accessible viewing platforms (South side of the main bowl and Vimy Place), and encourages collapsible lawn chairs in designated areas. The festival has created an Accessibility volunteer team (A-Team) which offers push service and light support. Support persons attend free with patrons requiring assistance. Staff receive training through Access Forward on the Accessibility for Ontarians with Disabilities Act (AODA) and customer service standards.
  • Happy crowd at Capital Pride Parade waving rainbow flags
    Capital Pride
    Capital Pride ensures an inclusive celebration by hosting all events in accessible venues with accessible parking and washrooms, offering clear accessibility information and ASL interpretation at select events, so everyone can fully join the festivities.
  • Face painting kid
    Ottawa’s Children’s Festival
    The Ottawa Children’s Festival offers a fully inclusive experience with barrier-free venues, accessible washrooms and seating, and a welcoming approach for support persons, service animals, and assistive devices. With staff trained in accessibility and a quiet tent for sensory breaks, the festival ensures every child and family can enjoy the magic of live performances together.

Access 2 Card Participating Venues in Ottawa

The Access 2 Card program provides free or discounted access to venues across Canada for a support person accompanying a cardholder.

30+ venues are currently participating in Ottawa, including several signature attractions!

Canada Aviation and Space Museum
Take your sense of adventure to new heights at the Canada Aviation and Space Museum.
Canadian War Museum
Discover Canada’s rich military history at Ottawa’s Canadian War Museum through artifacts, personal stories, artwork, photos and interactive presentations.
National Gallery of Canada
Discover contemporary and historical artworks - including paintings, sculptures, photographs and multimedia installations - in this landmark site located near the vibrant ByWard Market area.
Gray Line Ottawa
Discover the Capital 1 Day Hop-On Hop-Off or a 2 Day Hop On Hop Off. Exciting daily departures from 10 am to 4 pm during low season.
Lady Dive Tours
AmphibusLady Dive: bilingual one hour city tours on both land and water. A spectacular way to visit Ottawa and view more than 75 different attractions sites.
National Arts Centre
Catch a show at the National Arts Centre, the only bilingual, multidisciplinary performing arts centre in Canada, and one of the largest such centres in the world.
The Haunted Walk
Take a lantern-lit walking tour of some of Ottawa's most haunted locations and learn their ghostly stories, or enjoy paranormal adventures and tales at home.
Access by Tay’s Itinerary for Ottawa, Canada
Check out Tay’s top picks from Canada’s capital: accessible and unforgettable fun.
Capacity Building Program: Addressing Accessibility
Creating an inclusive destination benefits everyone.

Stay up to date

Stay up to date on upcoming events and ideas to plan your next trip to Ottawa with friends, family or on your own by signing up for the Ottawa Tourism Newsletter.

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