COVID-19 Update

Ottawa Tourism’s top priority is the health and safety of our community and our visitors. While the local COVID-19 situation is constantly evolving, our website may not reflect current offerings. Please contact each business or entity directly before making plans.

Changing of the Guard

Tourist information centres

While in Canada’s Capital Region, visit the following locations for tourism information including guides, maps, and brochures in both official languages. In the summer months, look for roving information officers, wearing blue shirts with a large white question mark on the back, around the downtown core near iconic landmarks and attractions for on the spot information.


Year-round tourist information centres


Capital Information Kiosk (Ottawa, Ontario)

90 Wellington Street (directly across from Parliament Hill)

The physical location of the Capital Information Kiosk is closed until further notice. Please call or email for general tourism enquiries.

1-844-878-8333 •


La maison du tourisme (Gatineau, Quebec)

103 Laurier Street (near the Alexandra Bridge and the Canadian Museum of History)

Open daily, hours vary by season (closed Jan. 1 and Dec. 24-25) 

1-888-265-7822 •


Seasonal pop-up kiosks


ByWard Market neighbourhood (Ottawa, Ontario)

York Street plaza (York Street and Sussex Drive, near giant OTTAWA sign)

Closed until further notice


Canadian Museum of History (Gatineau, Quebec)

100 Laurier Street, inside the museum lobby

Closed until further notice

Stay up to date

Stay up to date on upcoming events and ideas to plan your next trip to Ottawa with friends, family or on your own by signing up for the Ottawa Tourism Newsletter.