Hours: Virtual/online services available daily, from 9 a.m. to 5 p.m. (In-person services currently unavailable)
Contact: 613-236-0044 • kic-cik@pch.gc.ca
Explore these resources to enhance your skills and knowledge on the go, but don’t forget — the full Shine On Academy certification is just a few clicks away and provides in-depth training to elevate your service excellence!
Intro to Ottawa
Welcome to Ottawa, Canada’s capital — where history, vibrant culture and modern life intersect. Discover the city’s rich Indigenous heritage, national landmarks like Parliament Hill and year-round outdoor activities along its scenic waterways and trails. With a welcoming bilingual atmosphere, Ottawa offers endless adventures for every visitor.
Types of visitors to Ottawa
Active Adventurers
- Description: Ottawa is perfect for those seeking outdoor activities and adventures.
- Some attractions include:
- Gatineau Park (hiking, cycling, mountain biking and cross-country skiing trails as well as downhill skiing, rock climbing and caving)
- Rideau Canal (skating the in winter, boating, stand up paddle boarding, kayaking and canoeing in the summer)
- Interzip (interprovincial zipline between Ottawa and Gatineau)
Sophisticated Explorers
- Description: Ideal for people interested in Ottawa’s rich history and vibrant arts scene.
- Some attractions include:
- National Gallery of Canada
- Canadian Museum of History
- ByWard Market (local arts and culture)
Family Frugal
- Description: Ottawa is a great destination for families looking for fun and educational experiences.
- Some attractions include:
- Calypso Theme Waterpark
- Upper Canada Village (interactive historical experiences)
- Parc Omega
Ottawa visitor maps
Ottawa Tourism provides free tear off maps to its members, and these can be a great tool for the front-line community to share with visitors. On this city map, find points of interest, capital sites and more.
Need to replenish your business’ supply of tear off maps? Contact info@ottawatourism.ca to receive city maps for free as a member business with Ottawa Tourism.
The Ottawa Tourism website
Explore everything Ottawa has to offer on the Ottawa Tourism website. Whether you're looking for top attractions, seasonal events or planning resources, the website is your one-stop guide for all things Ottawa. Discover the latest news, travel guides and member services to help you make the most of your visit or engagement with our city.
Take a look!
Stay connected
Sign up to receive Ottawa Tourism’s weekly What’s Happening in Ottawa newsletter and stay up to date with the Event Calendar, highlighting special events throughout the year!
Have a public event at your business? Submit it for free online promotion on our website.
Check out our socials
Follow Ottawa Tourism for the most up-to-date content and ideas for exploring the city!
- Instagram Ottawa Tourism (@ottawatourism)
- X Ottawa Tourism (@Ottawa_Tourism)
- Facebook Ottawa Tourism
Tag us at #MyOttawa #MonOttawa to share your experiences and for a chance to be featured!
In-person resources
La maison du tourisme (Gatineau, Quebec)
Address: 103 Laurier Street (near the Alexandra Bridge and the Canadian Museum of History)
Hours: Open daily, hours vary by season
Contact: 1-888-265-7822 • info@tourisme-outaouais.ca
Exciting News!
The Ottawa Visitor Centre will be launching later this fall! This new hub will provide enhanced in-person resources and support for visitors, making it easier for you to explore everything Ottawa has to offer. Stay tuned for more details!
Virtual tours
Ottawa throughout the seasons
Welcome to Ottawa, where a number of festivals bring the city to life throughout the year. From the breathtaking tulip blooms of spring to the magical Winterlude celebrations, Ottawa offers diverse events that highlight its rich cultural heritage and community spirit. Experience the excitement and joy of the city’s festivals and create unforgettable memories with your loved ones.
