Rideau Canal, Shaw Centre, Summer

Ottawa Tourism training and workshops

Ottawa Tourism offers a spectrum of professional development and networking opportunities for its members.

Due to the impacts of COVID-19, Ottawa Tourism membership workshops and in-person networking opportunities have been put on hold. These opportunities will resume when it is once again safe to do so.

In the interim, Ottawa Tourism continues to encourage members to take advantage of customer services training modules provided through our Ottawa Host program.

Tools and resources

Ottawa Host Customer Service Training
Are you on the front line of your hotel, attraction, restaurant, or driving service – someone who interacts regularly with the visiting public in
Stars of the city
Stars of the City

The Stars of the City program encourages visitors to nominate front-line staff as a “Star of the City” for going above and beyond for guests at hotels…

Stay up to date

Stay up to date on upcoming events and ideas to plan your next trip to Ottawa with friends, family or on your own by signing up for the Ottawa Tourism Newsletter.